Bonus bet FAQ — to your question Simple answers

Registration takes just 2 minutes. On the registration page Go and follow the steps below:

• Enter your mobile number or email address.
• Create a strong password.
• Verify the OTP.
• Enter your name and date of birth.
• Click the "Register" button.

On the login page Go to the login page and click the "Forgot Password?" link. A reset code will be sent to your registered mobile number or email address. Use that code to set a new password. The whole process takes under 5 minutes.

No. Under bonus bet's terms, a person may only one account you can open one. Opening multiple accounts using the same name, mobile number, email address, or device is strictly prohibited. Violations may result in the permanent closure of all associated accounts.

For KYC (Know Your Customer) verification, you'll need to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving License

Uploading clear photos of your documents will typically complete verification within 24 hours.

Accounts are typically locked or suspended due to a security alert or incomplete KYC verification. Email support@bonusbet.im with the subject "Account Suspended", and include your registered number and a brief description of the issue. Our team will respond within 24 hours.

To register and place bets on bonus bet, you must be at least 18 years or older You must be of legal age. ID verification may be requested to confirm your age. Accounts belonging to minors will be permanently closed.

Log in to your account and go to the "Profile" section. From there, you can submit a request to change your mobile number. Once you verify the new number with an OTP, the change will take effect. If you can't log in, contact the support team for help.

Yes. If you'd like to close your account voluntarily, send an email to support@bonusbet.im with the subject line "Account Closure Request". Please note that accounts cannot be closed until the balance reaches zero. To learn more about responsible gaming, Click here।

You can bet on more than 30 sports at bonus bet. Popular sports include:

• Cricket — IPL, BPL, T20 World Cup, Test series
• football — EPL, La Liga, Champions League
• Kabaddi, Badminton, Tennis
• E-Sports — CS:GO, DOTA 2, FIFA
• Many more international leagues and tournaments

To learn more Betting Page View.

Odds is the multiplier applied to your potential winnings. For example, with odds of 2.50, a ৳100 bet returns ৳250 if you win (a profit of ৳150).

Bonus bet uses decimal odds format, which is the easiest to understand. Match Odds Page You can view live odds.

Live betting means placing bets in real time while a match is in progress. Log in to your account and go to the "Live" section to see ongoing matches with up-to-date odds. Click on your preferred event, enter your stake, and confirm your bet. Keep in mind that odds change quickly during live betting, so decisions need to be made fast.

Cash out lets you settle an active bet before the match ends and collect a partial payout. If the match seems to be turning against you, cashing out can help limit your losses. Please note that this feature may not be available on all matches.

The minimum bet amount is generally ৳10 and maximum amounts vary depending on the event and market. Higher limits apply for VIP users. Check the bet slip for the specific limits on a given match.

If a match is cancelled or suspended, your full stake is generally refunded. If the match is suspended after a certain point, the result may be settled according to the applicable rules. For more details, Terms & Conditions View.

Add multiple matches or events to your bet slip. A multiple bet (Accumulator/Parlay) will be created automatically. If all your selections win, the odds multiply together to determine your total payout. Losing even one selection means the entire bet is lost — but the potential winnings can be significantly higher.

After logging in, go to "My Bets" or "Bet History" to see a full list of your active and settled bets. The result, winnings, and status are shown alongside each bet. Also on the match odds page Live scores and updates are available.

Our betting page A complete guide — from understanding odds to strategy. Perfect for new bettors on the Case Studies page as well Real-world examples included.

The following payment methods are supported on bonus bet:

• bKash — minimum ৳200
• Nagad — minimum ৳200
• Rocket — minimum ৳300
• Visa / Mastercard — international cards
• Bank Transfer — minimum ৳500

• bKash / Nagad / Rocket: Usually 1–5 minutes.
• Visa / Mastercard: 15–30 minutes.
• Bank Transfer: 1–3 business days.

If your balance hasn't arrived after the expected time, contact support with your transaction ID.

Go to the "Withdrawal" section from your dashboard, select your preferred method, and enter the amount and account number. With KYC verification completed, your request will be processed quickly.

• bKash / Nagad: 1–24 hours (usually within 1 hour).
• Bank Transfer: 1–3 business days.
• Card: 3–5 business days.

Processing may be delayed on weekends or public holidays.

Minimum withdrawal amount ৳500. The maximum amount depends on your account tier and verification status. Standard accounts have a daily limit of ৳50,000, while verified accounts have a higher limit.

bonus bet generally does not charge any fees for deposits or withdrawals. However, your payment provider (such as bKash) may apply their own fees. If you notice any deductions, please contact your provider directly.

Contact support@bonusbet.im as soon as possible and provide the transaction details (time, amount, and payment method). Reporting promptly increases the chances of recovery. Refunds are not guaranteed in all cases, so always double-check payment details before proceeding.

bonus bet currently prioritises local Bangladeshi payment methods. Follow site announcements for updates on cryptocurrency payment options. Contact support for the latest information.

Open a new account and make your first deposit to automatically receive a 100% Welcome Bonus up to a maximum of ৳10,000. For example, depositing ৳5,000 will bring your total balance to ৳10,000. No bonus code is required.

Rollover means you need to place a certain amount in bets before you can withdraw your bonus funds. For example, a ৳1,000 bonus with a 5x rollover requires you to wager a total of ৳5,000. Once the rollover is complete, your bonus balance becomes withdrawable.

Regular players receive weekly or monthly cashback. A percentage of losses within a specific period is returned as cashback, credited directly to your balance — no separate claim needed. Check the "Promo" section in your profile to see current offers.

Copy your referral link from your account and share it with friends. When a friend registers through your link and makes their first deposit, you'll receive a referral bonus. The more friends you refer, the more bonuses you earn.

Promo codes are usually sent via SMS, email, or social media. Enter the code in the "Promo Code" field when making a deposit. If the code is active, the bonus or benefit will be applied automatically.

Real balance refers to funds from deposits or winnings that can be withdrawn directly. Bonus Balance is funds received from promos or offers — it cannot be withdrawn before the rollover requirement is met, but it can be used to place bets.

First, make sure you've met all the bonus terms and conditions. If everything checks out but you still haven't received your bonus, email us at support@bonusbet.im with your transaction ID. Our team will resolve it within 24 hours.

Yes, most bonuses have an expiry date. The welcome bonus typically expires 30 days' to complete the rollover. Any unused bonus will be automatically cancelled once it expires. Make sure to use your bonus promptly after receiving it.

Our Download Page to download the APK file directly (Android). iOS users can App page to access the web app. Do not download from third-party sites — there are security risks.

• Phone's Settings → Securityand enable "Unknown Sources".
• Download Page to download the APK.
• Go to your Downloads folder and tap the file.
• Tap the "Install" button.
• Once installation is complete, tap the icon to launch the app.

iPhone and iPad users can open Safari and bonusbet.im Open it in your browser and select "Add to Home Screen" to use it just like a native app. This is the Progressive Web App (PWA) method, and the experience is nearly identical to a native app.

When a new update is available, you'll get an automatic notification when you open the app. Tap "Update" on the notification to download the latest version. You can also Download Page You can also manually update by downloading the latest APK from there.

• Force close the app and reopen it.
• Restart your phone.
• Uninstall the app and reinstall it fresh.
• Check that your internet connection is working.

If the issue persists, contact support@bonusbet.im with your device model and Android version.

Yes. The bonus bet app includes all the features available on the website — live betting, payments, bonuses, match odds, and account management. You'll also receive push notifications for goals, score updates, and bonus offers.

No, the bonus bet app is completely free to download and use. There are no subscription fees or hidden charges. Only standard internet data costs may apply, as per your carrier's tariff.

Protecting bonus bet users' data and privacy SSL Encryption All transactions are processed through encrypted channels. Our servers undergo regular security audits, and your password or personal information is never shared with any third party.

2FA requires you to enter a one-time OTP sent to your mobile in addition to your password each time you log in. To enable it, go to Profile → Security Settings → Two-Step Verification. With 2FA active, no one can access your account even if they know your password.

• Change your password immediately.
• Enable 2FA if you haven't already.
• Log out of all active sessions.
• Send an urgent email to support@bonusbet.im with the subject line "Security Issue".

No. We never sell or share your personal information with third parties. Your data is used solely for service improvement and legal compliance. For more details, please refer to our Privacy Policy Read.

• At least 8 characters days.
• Mix uppercase and lowercase letters.
• Add numbers and special characters (!@#$%).
• Avoid using your name, date of birth, or common words.
• Don't reuse passwords from other sites.

Yes. You can visit our Privacy Policy you may request deletion of your data by emailing support@bonusbet.im with the subject "Data Deletion Request". Please note that certain information may need to be retained for a specified period for legal or account-related reasons.

It's best to avoid sensitive activity on public Wi-Fi. If you must use it, connect through a VPN and log out when you're done. Your own mobile data connection is the safest option. Having 2FA enabled adds an extra layer of protection even on public networks.